Motivating youth to

voluntarily join skill development

IT/ITes Sector Skills Council

Qualification Packs
Select Qualification Pack:

Collections Executive

Qualification Pack Code : SSC/Q2214
Job Role : Collections Executive
NVQF Level : 4
Role Description : Manage payment collections from customers and solving customer enquiries.

Training Partners

Assessment Agencies
  • Induslynk Training Services Pvt Ltd

CRM Domestic Non-Voice

Qualification Pack Code : SSC/Q2211
Job Role : Domestic Non- Voice
NVQF Level : 4
Role Description : Individuals at this job are responsible for resolving queries and customer cases over web-chat or email.

Training Partners