Motivating youth to

voluntarily join skill development

Telecom Sector Skill Council

Qualification Packs
Select Qualification Pack:

Customer Care Executive (Call Centre)

Qualification Pack Code : TEL/Q0100
Job Role : Customer Care Executive (Call Centre)
NVQF Level : 4
Role Description : Provide customer service support by interacting with customers over the phone

Training Partners

Assessment Agencies
  • Manipal City and Guilds
  • Aspiring Minds
  • Multi Skills Assessors Guild
  • India Skills Pvt. Ltd
  • Induslynk Training Services Pvt Ltd
  • C&K Management Limited

Customer Care Executive (Relationship Centre)

Qualification Pack Code : TEL/Q0101
Job Role : Customer Care Executive (Relationship Centre)
NVQF Level : 4
Role Description : End to endcustomer life cycle management at a shop/showroom/relationship centre

Training Partners