Motivating youth to

voluntarily join skill development

FAQ's

Generic Questions

1. What is the STAR scheme about?

The objective of the STAR Scheme is to encourage skill development for youth by providing monetary rewards for successful completion of approved training programs. Specifically, the Scheme aims to:

  • encourage standardization in the certification process and initiate a process of creating a registry of skills; and
  • increase productivity of the existing workforce and align the training and certification to the needs of the country.
  • provide Monetary Awards for Skill Certification to boost employability and productivity of youth by incentivizing them for skill trainings
  • reward candidates undergoing skill training by authorized institutions at an average monetary reward of ₹ 10,000 (Rupees Ten Thousand) per candidate.
  • benefit 10 lakh youth at an approximate total cost of ₹ 1,000 Crores.

2. What are the awards of the scheme?

Upon successful assessment, the candidate will be given a certificate as well as a monetary reward of an average of 10,000 per candidate.

Sectors NSQF Levels 1&2 NSQF Levels 3&4
Manufacturing courses Rs.10,000 Rs.15,000
Service & other sectors Rs.7,500 Rs.10,000

The monetary reward will be wholly funded by the Ministry of Finance, Government of India, and will be affected through direct bank transfer to the beneficiaries’ accounts.

3. What would be the entire process of the money transfer to the fully certified trainee?

After assessment and certification of a candidate, NSDC will disburse the monetary reward into the trainee’s bank account.

In case the trainee has undergone training on credit with the training partner, the training partner is expected to make suitable arrangements with the trainee, to ensure that any credit amount is repaid to the training partner on receipt of the eligible monetary reward by the trainee. A suitable Undertaking needs to be signed by the trainee and accepted by the trainee’s bank.

4. Who can we reach out to for more information, queries or feedback?

There are multiple touch points that exist:

  • Email : star@nsdcindia.org
  • Call Centre : +91 88000-55555

Specific Question

From potential/ existing Trainees

5. What is the eligibility Criteria for the scheme?

This scheme is available to any candidate of Indian nationality who:

  • Undergoes a skill development training in an eligible sector by an eligible training provider
  • Is certified during the span of one year from the date of launch of the scheme by approved assessment agencies;
  • Is availing this monetary award for the first and only time during the operation of this scheme.

6. What is the age limit for the trainees to be enrolled under the Scheme?

There is no age criterion under the Scheme. However, the minimum and maximum eligibility for the course is mentioned in the Qualification Pack of the course and must be adhered to.

7. Which are the courses available across sectors/ Industries?

While the Scheme is intended to cover all job roles in all sectors, it will initially cover only a limited number of high-market-demand Job Roles in specified economic sectors from Levels 1 to 4 in the NSQF. The list of Job Roles is available on the STAR Scheme website at http://nscsindia.org/Documents.aspx

8. Which training centres are conducting training under the Scheme?

There are multiple training centres registered presently across country. List of training centres along with the courses they provide and locations can be found on the website.

9. Does a trainee need to pay for the training?

Trainee will need to pay for the training and assessment fees upfront to the Training Provider. Upon certification, instruction will be sent to bank to credit the eligible monetary award to the registered account number with 10 working days.

The Training Partner can also provide credit to such candidates and waive off the course fee but still need to collect the Assessment fee. The Training Partner would then be paid from the award money by the trainee after getting certified.

10. What is the Registration Process?

Any eligible candidate can get registered with any of the approved Training Providers for the approved courses. Training Partner captures all the candidate details in the SDMS system and facilitates the training.

11. Who will conduct the assessment and what happens if the trainee doesn’t pass the assessment?

SSC appointed Assessment Agencies, independent of the training provider, will facilitate the assessment and report back results for certification and bank transfer, if certified. A candidate can undergo assessment any number of times for qualifying for a particular job role, at any approved assessment agency by paying the assessment fee again. A candidate has to undergo formal training as a prerequisite for assessment.

12. How much time will it take for the bank to transfer the training amount?

The instructions will be sent to the bank to credit the award money to the certified trainee’s bank account within 10 working days after the certificate generation, provided the bank details are updated on the SDMS system.

13. Does the scheme provide for any guaranteed placement process after the certification?

Training is intended to develop and certify skills against industry standards. It is to be viewed as an opportunity to becoming employable. The scheme in itself doesn’t guarantee any placement.

14. Can the scheme be availed for upgrading skills?

Yes, anybody including working professionals can enrol in the scheme as long as job role/ QP falls under levels 1 to 4 in the NSFQ. The minimum and maximum eligibility criteria, as specified in the Qualification Pack for a candidate undergoing training, needs to be adhered to.

15. Can a candidate avail monetary reward more than once during the Scheme?

No. A candidate can avail monetary reward only once during the Scheme. However, the candidate is free to train and get certified multiple times during the Scheme.

16. What do I do if I am not informed about my assessment result even after multiple follow ups?

To know their assessment results, the trainees must follow up with their training partner. In case the training partner does not provide the same after multiple follow ups, the next level of escalation should be the respective Sector Skill Council.

17. Whom should I contact if I have not received my certificate?

For trainees whose assessment results have been announced/uploaded on SDMS, the next step is certificate generation. If a trainee has received his/her assessment result from the training partner, then they are required to follow up with the training partner for the certificate also.

In case the Training Partner does not provide the certificate after multiple follow ups, the next level of escalation for the same should be the respective Sector Skill Council.

From Training Partners

18. What are the eligibility criteria to become a training partner with NSDC?

All institutions, government or private (who, during the last two years, have been selected by any State Government or any Ministry of the Government of India to implement any Government funded or sponsored scheme), or are NSDC partners, are deemed to be part of the approved list of training providers under this scheme.

Any other training provider who wishes to participate in the scheme needs to contact the relevant SSC and get affiliated through a formal process based on an Affiliation Protocol, which will be available on the scheme website.

19. What is the process to register as new training partner? What is the registration Fee?

All Training providers, who have no prior affiliation with any government institution or NSDC, will need to submit an application form to the relevant SSC based on an Affiliation Protocol document, which will be made available on the SSC website. Interested training partners will have to align their courses based on the National Occupational Standards (Level 1-4) which are available on the NSDC website.

Fees to be paid by the Training Partner will be decided by the relevant SSC.

20. What is NOS and QP? How do we get access to those?

National Occupational Standards (NOSs) specify the standard of performance that an individual must achieve when carrying out a particular activity in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Each NOS defines one key function in a job role. In their essential form, NOSs describe functions, standards of performance and knowledge / understanding.

Qualification pack is a set of NOSs, aligned to a job role, called Qualification Packs (QPs), would be available for every job role in each industry sector

These are available on the STAR Scheme website.

21. Who will do the assessment of the trainees?

After Training partners have intimated SSC on completion of training, SSC will appoint an assessment agency who will contract a certified assessor to do the assessment against relevant NOS and report back the results.

22. Will the training provider have any access to the assessment money?

Training provider would collect the assessment fee along with the training fee from the trainee. They will submit the assessment fee to the Sector Skill Council on the first day of each training batch.

23. Who will pay the money to the training partner if the candidate is on credit and drops out without giving the assessment?

Training Partner will bear the risk if the trainee doesn’t get certified because of not appearing for assessment or not being able to clear it.

24. Can individual Assessors and Trainers be a part of the scheme?

Yes, the Assessors and Trainers can do so after undergoing training for Trainers/Assessors and being certified by the Sector Skill Council. However, to be eligible for monetary reward, they need to be enrolled as a trainee and undergo training from an affiliated training partner as is the case with all other trainees.

25. How does the credit scheme work?

Training Partners can provide credit to the trainee, at their discretion. However, the trainee will have to pay the assessment fees upfront to the training provider. Once, the trainee passes the assessment and is certified by the SSC, the monetary reward will be transferred to the bank account of the certified candidate. Any amount owed by the candidate to the Training Partner needs to be through a formal arrangement between the parties.

NSDC is not responsible for any such arrangements.

26. Who decides the cost of training?

Training partners are free to decide the cost of the training. The course fee should be in line with the market forces and should not be disproportionately inflated.

27. What happens to the training fee if the trainee wants to drop out in the middle of the program?

The decision authority of training cost refund is Training Partner themselves. Assessment cost however can’t be refunded as they are paid to the SSC on the Day 1 of the program.

28. How is Service Tax accounted?

The Scheme has been exempted from service tax on training and assessment cost.

29. Who will bear the printing cost of the certification?

Training partner will receive the PDF form of the certificate. Training partners are required to print the certificate at their own expense.

30. Can multiple copies of the certificates be printed by Training partner, if one gets spoiled?

Yes, Training partner will receive PDF certificates. They can print as many copies as they like. The QR code printed on the certificate will help in uniquely identifying the certified candidate.

31. Why is this scheme beneficial for training providers?

The Scheme will allow Training Partners to attract students and provide an opportunity to operate centers in greater capacity than before.

32. How is the Aadhaar number being used for the Scheme?

A candidate can get enrolled and trained under the STAR Scheme by providing his/her mobile number. The Training Partner must facilitate enrolment of a candidate for Aadhaar. The Aadhaar number is only being used to ensure that a candidate does not avail of the monetary reward more than once during the Scheme.

33. How are states being managed where Aaadhar card is not being issued?

In 13 states Aadhaar enrolments currently do not happen through UIDAI appointed agencies. However, these states get covered by the Enrolment agencies working under NPR (National Population Register).

NPR is a location based identity system and the trainee(s) from NPR states need to approach respective Training Organizations. The Training Organization then need to follow the Process T10.0 of the Process Manual which can be downloaded from our website

NSDC will provide the contacts of Common Service Centers (CSC) with Training Partners to facilitate the process of Enrolments. The training partner can also use the nearest enrolment centers by downloading the same from UIDAI’s website www.uidai.gov.in

35. Would the training partner targets be redistributed by SSC, if new training partner affiliation happens or new centres of the same training provider opens up during the scheme year?

SSCs will be allocated some award numbers by NSDC that they would distribute amongst training providers. SSC will keep some buffer to accommodate new training partners and new centres of the existing training partners for the duration of the scheme.

36. Is placement being tracked after the training?

Training is intended to develop and certify skills against industry standards. It is to be viewed as an opportunity to becoming employable. The scheme in itself doesn’t guarantee any placement. However, it is recommended that Training Partners track the trainee’s placement informally and update it on the SDMS.

37. How do training partners know the assessment Criteria?

Assessment criteria against each course will be prepared by SSC on the basis of performance criteria within QPs and will published on the scheme website for reference.

38. Can the Training Partners provide training at affiliated centres?

Training Partners that are affiliated to any of the Sector Skill Councils (SSC) under the STAR Scheme are allowed to mobilize candidates and conduct training at any of their own centers or their affiliated centers strictly as per the list of centers shared by them with respective SSC(s) and NSDC

At all times, the Training Partner needs to be vigilant that its affiliated training centers do not sub-franchise the training. Any such activity found will be considered as non-compliance and may result in de-affiliation of the Training Partner from participating in the STAR Scheme.

The Affiliated Training Partners or the Franchised Training Centers are not allowed to sub-contract any training activities further. Any such case, if found, will be considered as a violation of the STAR Scheme process and the affiliated Training Partner will be blacklisted and de-affiliated from STAR. However, the affiliated Training Partner or the Franchisee Training Centers may utilize the services of other agencies to mobilize students.

39. Is franchising and sub-contracting allowed under the Scheme?

Affiliated Training Partners may enter into a franchise agreement with other training partners to mobilize candidates and provide training. The Training Partner has to share every franchisee agreement with the Sector Skill Council that they are affiliated with before any enrolments can happen at those franchisee centers. However, in case a Sector Skill Council, as part of their MOU/Undertaking with the Training Partner, does not allow franchisee centers to conduct training, then the direction from the Sector Skill Council will supersede this clause.

The Affiliated Training Partners or the Franchised Training Centers are not allowed to sub-contract any training activities further. Any such case, if found, will be considered as a violation of the STAR Scheme process and the affiliated Training Partner will be blacklisted and de-affiliated from STAR. However, the affiliated Training Partner or the Franchisee Training Centers may utilize the services of other agencies to mobilize students.

40. Can the Training Partners advertise their training programmes under STAR?

Training Partners can advertise their training programmes using standard communication approved by NSDC. The standardised poster formats are available on the STAR Scheme website. Use of any other poster/flyer/text messages/e-mails or any document (electronic or physical) contradicting the message and outcomes of the STAR Scheme will be considered as a violation of the STAR Scheme process and appropriate actions shall be taken against the defaulter, including de-affiliation from participating in the STAR Scheme in future.

41. Are the Training Partners allowed to use the NSDC/SSC logo for advertising and display purposes?

Training partners who are not affiliated with NSDC directly are not allowed to use the NSDC logo in any of their communication, other than the communication prepared by NSDC. Such Training Partners are allowed to only use the logo of the SSC(s) that they are affiliated to, with prior written approval of the SSC, along with the STAR Scheme logo.

42.How can Training partners open Bank accounts?

The banking activity under STAR has been classified under the following three points

  1. Training Partner can charge Full Fee Upfront
  2. A Training Partner is free to charge (and should charge) the complete training fee from the trainee. If the trainee undertakes the Training by paying upfront to the TP, trainee can provide any Bank account details and should not sign any Undertaking and will receive the complete Monetary Reward in their bank account(any bank account which the Trainee provides).

  3. Training Partners may work with NSDC affiliated Banks
  4. In case the Training Partner choses to extend credit to a few students in the batch(it is done at their own discretion), he can work with the Banks which have been facilitated by NSDC as it has signed an MOU with 2 banks; namely BOI with Visa functionality & CBI with MasterCard to assist Training Partner with Auto-Debit and ease of Bank Account openings (Please Note, NSDC will not be anytime responsible for any mis-credit/failed Auto-Debit to the TP’s account). We have approval from NSDC board to work with 2 more banks BOB & Canara Bank with Mastercard.

    The Training Partner has to abide by the Terms & Conditions of the Bank & NSDC to explore this option.

  5. Training Partners can work with their own Banking Network
  6. The Training Partner is free to explore their own Banking arrangements with any Bank (Nationalized/Private) if they do not want to adhere to the terms & conditions laid in step B. In this case the Auto-Debit (if they choose to extend credit) & opening of Zero balance bank accounts will be managed by the Training Partner themselves. No Supporting Document or any mail citing the Auto-Debit solution can be shared with either the Training Partner or any external Bank.

43. Can I delete duplicate Candidates on SDMS?

As a process, deletion of duplicate candidates on SDMS is not allowed

44. Whom do I contact for the refund of Assessment fees of duplicate batches uploaded on SDMS?

Under the STAR Scheme, collection of the assessment fee from the Training Partners and subsequent reconciliation is an accounting issue of the SSC. NSDC is not liable or will be able to provide guidelines as to how the assessment fees for such cases should be handled. It is the SSC’s responsibility and onus on whether the fees need to be refunded or retained.

From Assessment agencies/ assessor

45. What are the eligibility criteria to become a registered assessor?

Respective Sector Skill Councils (SSCs) own the process of training and certifying an assessor for the assessment under the scheme. SSC will conduct pre-screening of Assessors to ensure relevant industry experience and integrity. SSC then conducts training on Technical skills based on QPs of Job roles to be assessed and assessment skills based on Assessment guidelines separately for knowledge and skills before awarding certificate to assessors

46. What is the assessment and certification process?

After the completion of course, Training partners intimate respective SSC. SSC will then initiate the process with Assessment agencies that will in-turn contract an assessor from the pool of SSC certified assessors. Assessors conduct assessment against the standards and report back the results. The certificates for qualified trainees is then printed and handed over to the Training partner for awarding the trainees. All this information flows through a system called SDMS which all stakeholders have an access to.

47. What are the trainees assessed against? What will be the nature of assessment?

All assessments will conform to assessment guidelines laid down by the concerned SSC for each QP. The Training partners need to ensure that the training course that they are offering are aligned to the documented NOS and QPs standards

The concept based assessments can be done either online or via pen and paper - it will be at the discretion of the SSC. However, all skill based assessments will to be done physically. Sector skill council has the liberty to design the right mix for the nature of the assessments.

48. Can all certified assessors conduct assessments?

The SSCs and Assessment Agencies must share the details of all the certified assessors with NSDC and STAR PM Team. A certified assessor cannot conduct assessments until NSDC and STAR PM team have received his/her details along with their certification details. These details will also be made available on the STAR Scheme website.

Only the assessors certified by the relevant SSC for a particular Qualification Pack (QP) can conduct assessments for batches trained in the same QP. Each certified assessor must be provided an ARC code by the SSC.

49. Who will pay for the assessors?

Assessment agency will pay to assessors after receiving their share from the Sector Skill Councils.

50. Can the assessors operate independently without pairing with the assessment agencies?

No, they have to be routed through the assessment agencies. However, they have to be trained and certified by the Sector Skill Council.

51. Can assessors be certified on multiple job roles?

Yes, Assessors can get be certified on as many roles as they like.

52. Do assessors work under SSC?

SSCs will only responsible for certifying the assessors. Deployment of assessors from the pool of SSC certified assessors lays with the assessment agencies.

53. Can assessment agencies choose any assessors?

Yes, they are free to choose the assessors as long as they are certified by relevant SSCs.

54. Would assessment agencies be paid as per the number of trainees they assess?

Assessment agencies will be paid as per the number of trainees registered by the training partner.

55. How much is the Assessment Fee for assessment agencies?

Sectors Assessment Fee Collected (in Rs)
Manufacturing Sector 1500
Service Sector 1000

From Sector Skill Councils

56. Does SSC identify and train the assessors according to the job roles?

Yes, the assessor would be trained and certified on the job roles.

57. Do SSCs have to ensure the placement of the people certified?

Training is intended to develop and certify skills against industry standards. It is to be viewed as an opportunity to becoming employable. The scheme in itself doesn’t guarantee any placement.

58. If there is no requirement for particular job role in a specific region, should the training provider be permitted to continue with the training in those Job Roles?

Yes, the partner may be allowed to continue because of the possibility of migration from home location.

59. Do SSC’s need to deploy CAM devices for certificate generation?

Yes, certification generation process happens online. Possession of device by SSC enhances the security and recognizes the issuer.

60. Do the SSCs approve Training Partner batches from their end?

The SSCs approve the batch at the time of assignment of assessment agency and assessment date to the batch. The SSCs validate the batch size, center details etc., and also ensure that the Training Partners do not exceed their targets, at the time of assigning assessment dates. Once an assessor and assessment date has been assigned to the batch, it is considered as approved by SSC.